WHEN SHOULD I NOTIFY MY “CURRENT” FIRM OF MY RESIGNATION?
You should notify your “current” firm before you join WIS to avoid double registration. Once you have submitted your resignation to your firm, a copy should be sent to WIS so we can immediately begin your registration process.
WHO WILL BE MY POINT OF CONTACT DURING MY TRANSITION?
A Transition Specialist will be assigned to you as soon as you are registered with WIS. You will also be assigned a Back Office Lead Contact who will work with you on transitioning your accounts.
IS THERE A COST FOR ME TO MAIL THE NEW ACCOUNT TRANSITION DOCUMENTS TO MY CLIENTS?
WIS will cover the preparation and mailing of the account transition paperwork to your clients. Requests to overnight paperwork to a client will be approved on a case-by-case basis.
WHO DO MY CLIENTS RETURN THEIR DOCUMENTS TO?
Documents always come back to you for review and your signature, and then sent to your OSJ for Principal Approval. Your Transitions team will coordinate the return of documents through Docusign and/or if the clients have received physical paperwork for signature back to you. WIS will establish a FedEx account for you to use specifically for overnighting documents when applicable.
HOW LONG DOES IT TAKE FOR THE ACCOUNTS TO TRANSFER?
Once the account has been opened, the account transfer takes 7 to 10 business days. See the Operations Department’s Frequently Asked Questions for additional information regarding account transfers, new accounts, etc.
WILL WIS COVER THE TRANSFER FEES INCURRED BY MY CLIENTS?
WIS will cover some of the transfer fees. The number of accounts covered will be determined by your agreement with WIS.
MAY I KEEP MY CURRENT EMAIL ADRESS?
Depending on your email address, you usually can. Talk to your Transition Specialist or contact the WIS IT Department to make sure your email is captured and compliant with WIS and FINRA’s electronic communication rules.
MAY I HAVE A WEBSITE CREATED?
Yes. WIS has a relationship with a web hosting firm who specializes in financial websites or you may work with a firm of your choosing. Your website must be compliant with the regulations of FINRA and the policies of WIS. The website must be approved by our Compliance Department prior to going live. Your Transition Specialist can get you additional information.